Questions, answered.
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Getting started
How do I get access?
Create a free account at Sign up (email + password + OTP). Chat and API stay locked until you subscribe on Pricing. Without a plan you can still browse demos and the app. See Compare for how Relayz differs from chat apps and token APIs. Public sign-up opens when live payments are enabled — ask the owner for an invite until then.
Do I need my own ChatGPT, Claude, Gemini, Grok or Cursor plan?
It depends how the owner sets you up. You may use a shared plan, or link your own ChatGPT account on My account. Claude, Gemini, Grok and Cursor are granted by group membership — ask the owner to add you. You don't need a ChatGPT account for those providers.
How do I sign in?
Open Sign in with the email and password you set at sign-up. For the Android app, use the same credentials. If you have no plan yet, subscribe under Pricing before chat will answer.
Can I install Relayz like an app?
Yes. In Chrome, Edge or Safari open the chat and choose Install or Add to Home Screen. On Android you can also install the native app from the App page.
Where do I manage my account?
My account shows your usage, linked ChatGPT status and password options. Org-wide invites, groups and keys live in Relayz Admin (owner only).
Plans & pricing
What does Relayz charge vs what I pay OpenAI / Anthropic / Google / xAI?
Relayz bills a gateway plan (Personal, Team or Builders). You still keep paying provider seats or subscriptions separately — Relayz does not sell model tokens. Details and launch offer: Pricing.
What's the difference between Personal, Team and Builders?
Personal (₹499 launch) — chat, Studio, App and Work; no API or Relayz Code.
Team (₹999 launch) — adds API, Relayz Code, groups and org reports.
Builders (₹4,999 launch) — Team plus dedicated app keys and budgets.
Full list on Pricing.
Is there a public self-serve checkout?
Not right now — access is by invitation while payment setup finishes. Email info@relayz.net or see Pricing.
How do I compare cost with ChatGPT / Claude / Gemini / Grok alone?
Use the calculator on Compare → Cost calculator. Pick illustrative competitor tiers (or Custom with your invoice). Relayz totals show the gateway fee only.
Are competitor prices on Compare official?
No — they are illustrative India list estimates for planning. Verify on each vendor's site, or enter Custom. Relayz is not affiliated with OpenAI, Anthropic, Google or xAI.
Using Relayz
Why is my answer different from the ChatGPT app?
Relayz ChatGPT uses the same account default model, live web search and ChatGPT-style instructions as the app. Wording can still differ because models sample differently each time, and because Memory or custom instructions only set in the ChatGPT app are not shared — copy them into chat Settings → System Prompt if you need them.
I got "usage limit reached" (HTTP 429).
The plan behind that model hit its limit. Relayz does not silently switch providers — wait for the reset or pick another model/provider you have access to.
How do I make Word, Excel or PowerPoint files?
Choose a Work model for files, or a Build model for a self-contained web app (index.html). Work ends with download links (7 days). Build auto-publishes to Sites and gives an Open your site link; manage or unpublish under Admin → Sites. See Features → Work.
Can I set custom instructions?
Yes. In chat: Settings → General → System Prompt. Examples: "always answer in Hindi" or "be brief" — similar to ChatGPT custom instructions.
Which model should I pick?
Everyday for writing and analysis, Thinking for harder reasoning, Search for current web info, Work for files, Build for Lovable-style web apps, Image/Video where available. Tier IDs and copy buttons: Models.
Can I use web search or upload documents?
Yes — Search models browse with sources; chat accepts documents and images depending on the model. Feature list: Features.
What is Auto?
auto picks among the models you're allowed to use. Handy when you don't want to choose a provider each time. See Models.
Developers
How do I call Relayz from my own app?
You need a plan that includes API (Team or Builders), then an app key from the owner. Use any OpenAI-compatible client pointed at Relayz. Guide: Developers · Spec: API reference.
Does Personal include the API?
No. Personal is chat and Work only. API keys and Relayz Code start on Team and Builders. See Pricing.
What base URL and auth do I use?
Use the OpenAI SDK with Relayz as base_url and your app key as the API key. Exact host and examples are on Developers and API docs.
Do streaming, JSON mode and tools work?
Yes — streaming, JSON output and function calling are supported on the public chat-compatible surface. Check the API reference for allowed endpoints.
Can ChatGPT or Claude Desktop use Relayz?
Yes via MCP: ChatGPT (developer mode), Claude Desktop, Claude Code and Codex can connect to Relayz's MCP server to call models, notes and shared files.
How do app budgets work?
Builders (and Team keys the owner creates) can have soft/hard monthly caps in Admin. When a hard cap is hit, that key stops until the period resets.
Apps & Code
Is there a phone app?
Android: download from the App page and sign in with your chat email/password — chats sync with the web. iPhone: use Safari → Add to Home Screen until an App Store build is ready.
What is Relayz Code?
A coding agent for VS Code and Cursor — chat, inline edits and autocomplete with diffs you approve. Needs Team or Builders. Download: Relayz Code.
What is Relayz Studio?
Our editor with Relayz Code built in. Windows Setup, Mac zips and Linux packages are on the Relayz Code page. It checks for updates itself.
Which other coding tools work?
Anything that accepts an OpenAI-compatible provider — e.g. Continue, Cline, Roo Code, Aider — with your Relayz base URL and key.
Security & privacy
Is Relayz private / invite-only?
Sign-up is open with email verification. Open WebUI’s public sign-up stays off — accounts are created through Relayz after OTP. Without a subscription you cannot use chat. Overview: Security.
Does Relayz see my ChatGPT password?
No. Linking ChatGPT uses OpenAI's own page with a one-time code. Relayz never sees that password. Unlink anytime from My account.
How are Work / agent tasks isolated?
Each Work job runs in a short-lived sealed container with capped resources and no open internet for shell commands. Details on Security.
Are download links public forever?
Work files use unguessable links that expire after 7 days. Only images open in-browser; other types download.
Who can see my chats?
Chat lives in your org's Open WebUI. The Relayz owner/admin can access the chat system for support — treat it as a shared workplace tool, not a personal vault.
Still need help?
Email info@relayz.net, or create an account and subscribe on Pricing.
Ready when you are
Create a free account, subscribe to unlock chat, get the Android app, or code with Relayz Code or Relayz Studio.
Sign in to chat, get the Android app, or code with Relayz Code or Relayz Studio. Public sign-up opens with live payments.